From the article:
The deciders, of course, have blind spots of their own. Their hate-speech policies tend to reflect a bias toward the civility norms of U.S. workplaces; they identify speech that might get you fired if you said them at your job, but which would be legal if shouted at a rally, and try to banish that expression from the entire Internet.In this respect, Twitter seems to be doing better than Google and Facebook. The article also notes:
But given their tremendous size and importance as platforms for free speech, companies like Facebook, Google, Yahoo, and Twitter shouldn’t try to be guardians of what Waldron calls a “well-ordered society”; instead, they should consider themselves the modern version of Oliver Wendell Holmes’s fractious marketplace of ideas—democratic spaces where all values, including civility norms, are always open for debate.
As corporate rather than government actors, the Deciders aren’t formally bound by the First Amendment. But to protect the best qualities of the Internet, they need to summon the First Amendment principle that the only speech that can be banned is that which threatens to provoke imminent violence, an ideal articulated by Justice Louis Brandeis in 1927. It’s time, in other words, for some American free-speech imperialism if the Web is to remain open and free in twenty-first century.(Via Virginia Postrel.)